Delivery and returns information

At Squeaky Clean Window Cleaning Supplies, we understand the importance of receiving your professional window cleaning equipment promptly and efficiently. We also want to ensure a clear process for any returns you might need to make. Find all the details you need to know below.

Frequently asked questions about delivery and returns

We've compiled answers to the most common questions regarding our delivery services and returns policy. If you can't find what you're looking for, please do not hesitate to contact us directly. Your satisfaction is our priority.

How quickly can customers expect their window cleaning supplies to arrive after ordering?
Standard delivery for all orders is typically within 3 to 5 working days from the date of purchase. We aim to dispatch all items as quickly as possible to ensure you receive your equipment promptly.

Are there different delivery options available for faster delivery?

Yes, we can arrange next-day delivery if required, but this will be at an extra cost. Please contact our customer service team at 07396018003 or sommelingphilip@gmail.com immediately after placing your order to discuss expedited shipping options and associated charges.

What should a customer do if they need to return an item?

We only accept returns on faulty items. If any item you receive is faulty or not as expected, please get in touch with us right away. You can contact us by calling 07396018003 or emailing sommelingphilip@gmail.com so we may resolve the issue as quickly as possible.

What is the process for returning a faulty item?
Upon contacting us about a faulty item, our customer service team will guide you through the return process. We may request photographs or further details about the fault to help us assess and resolve the issue efficiently, which may include a replacement or refund.

Need more assistance?

If you have any further questions about our delivery or returns policy, or need help with an existing order, please don't hesitate to reach out to our dedicated customer support team. We're here to help ensure your experience with Squeaky Clean Window Cleaning Supplies is as smooth as possible.